Important W-2 Information. Click here to read more.

close

Call Center/ Intake Specialists

Baton Rouge, LA

Apply Now

Description

Westaff is now hiring FULL TIME Call Center/ Intake Specialists for a state-wide Community Project assisting Louisiana Residents for a contract position. 

*** INBOUND/ OUTBOUND CALL CENTER EXPERIENCE REQUIRED AND

THESE ARE NOT MEDICAL INTAKE POSITIONS ***

Shifts:

8am - 5pm

These are in-office positions, remote positions are not available. 

Job details and requirements:

  • Assists with citizens inquiries and escalations.
  • Assists in providing daily direction and communication to citizens regarding the program.
  • Review applicant documentation for completeness and accuracy
  • 2+ years' experience working in a call-center environment
  • Outstanding verbal communication skills (good phone etiquette)
  • Detail oriented, ability to multi-task, highly organized
  • Strong data entry and computer skills
  • Prior experience working on FEMA, or other disaster relief type projects

Apply for the Call Center/ Intake Specialists position today!

Apply Now