Employee FAQ

We’ve got answers to your frequently asked questions.

What is your hiring process?

All applicants must complete an application, participate in an interview with one of our Personnel Supervisors, and watch a brief orientation video prior to being considered for an assignment. All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and reference and background checks.

When I am on an assignment for one of Westaff’s customers, who is my employer?

Regardless of which of Westaff’s customers you work for, Westaff is always your employer. Your Westaff Supervisor is your contact for all work assignments or employment issues.

How long does an assignment last?

Assignments may range in length from one day to six months or longer. Some are simply Direct Placements, where you will become a staff employee of the client right away.

What should I do if my job duties are different than those that were described to me?

Please notify your Westaff Supervisor immediately, especially if safety is a concern.

What should I do if my assignment has ended?

Be sure to let your Westaff Supervisor know when your work assignment ends so we can consider you for a new assignment.

What is the policy if I’m unable to report to work or will be in late?

If for any reason you must be late or absent from your assignment, notify Westaff as soon as possible. This permits Westaff to meet our customer’s needs by sending a replacement.

When should I submit my timecard?

All timecards must be turned in by 9:00 A.M. Monday morning in order to be paid on Friday of the same week.

When can I expect to be paid?

Payday is Friday of the week you submit your properly filled-in timecard (if Friday is a holiday, then payday will be the preceding Thursday).

What should I do if I am injured while on assignment?

If an accident occurs and you are injured while on the job, call your Westaff Supervisor or safety coordinator immediately! You are employed by Westaff and covered by Westaff’s Workers’ Compensation Insurance. We must be notified immediately so that we can make sure you are given care and attention at the proper medical facility.

Am I eligible for benefits through Westaff?

Westaff will assign you a Benefit Type. You will be provided with a benefit summary sheet at the end of your initial interview that describes the benefits appropriate for your classification.

What is Westaff’s Referral Bonus Program?

Westaff offices may offer a referral bonus for each qualified employee referred to Westaff. Contact your Westaff Supervisor for more information about effective dates and conditions.