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Customer Service Representative

Franklin, LA

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Westaff is seeking an experienced Customer Service Representative in Franklin, La.

Candidates are subject to a credit check and must meet the Clients requirements to qualify.

Pay: $16.00/Hour

Schedule: Monday – Friday 7:00am-4:00pm

Candidates MUST have previous experience in

  • service order creations
  • setting up credit extensions
  • payment collections
  • balancing cash drawer
  • accounts receivables
  • charge offs
  • providing excellent communication

Customer Service Representative responsible for the emphasis on improving customer satisfaction and loyalty. On a regular basis (per office work schedule), participates in back office rotation, i. e., logging onto “Remote Agent Phone”, answering calls which are routine and non-routine to handle customer requests. Works closely with team members and team leaders to ensure targets and accountability assigned by customer service are achieved. Work with Credit and Collections department to make responsible and critical decisions that assist in the collection of active delinquent and charge-off accounts.

Qualified applicants apply today!

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