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Patient Services Representative

Covington, LA

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Description

                               Patient Services Representative

Seeking Professional Patient Service Representatives to join a dynamic Pharmaceutical Company to work in the call center. The individual must be able to deliver high quality results in support of our client's objectives and mission. 

Job Responsibilities/Duties:

  • Achieves daily inbound and outbound call requirement based on team’s expectation
  • Handles all calls in accordance with company standards – courteously and professionally
  • Establishes rapport and builds trust while assisting patients
  • Identifies patient’s needs quickly and accurately
  • Build sustainable relationships with patients by taking the extra mile
  • Meets dialogue requirements according to Quality Assurance guidelines
  • Demonstrates regular and reliable attendance
  • Other duties as assigned

 

Benefits:

  • Weekly Pay!
  • Medical, Dental, Vision & 401K
  • Free Online Skill Building & Training
  • Permanent Opportunity!

Apply today for immediate consideration for our Patient Services Rep position

Job Requirements

  • 1-3 years of call center experience, preferably in service/sales oriented environment 
  • Bi-lingual, Spanish Speaking Candidates highly desirable 
  • Ability to learn new skills and technology at a fast pace
  • Evident work ethic; ability to prioritize tasks, meet deadlines and work independently in a fast paced environment; able to work under pressure and effectively manage stress
  • Excellent organizational, time management, and problem-solving skills
  • Excellent written, verbal and listening skills
  • Proficient with Microsoft Office Suite (intermediate Word, basic Excel, intermediate to advanced Power Point, and intermediate Outlook)
Apply Now