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Warranty Service Engineer

Homestead, FL

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Leading manufacturer in the air conditioning industry seeking for Warranty Service Engineer!

Permanent Placement $48K M-F 8:00 AM to 4:30 pm


  • Schedules, directs and provides technical support for HVAC technicians/ASA’s to meet service demands and customers’ expectations
  • Recruits, interviews, hires and trains HVAC technicians/ASA’s as required to meet workload demands, and company or customer expectations and requirements
  • Supervises and directs the HVAC technicians/ASA’s to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction
  • Reviews technicians’ work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity
  • Establishes and maintains a regular training program to ensure that HVAC technicians/ASA’s are properly trained on latest service techniques and safety procedures for equipment and general working conditions
  • Conducts group and one-on-one meetings with technicians/ASA’s as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings
  • • Communicates daily with the factory/ASA’s with reporting on project information, estimated time to complete jobs, labor hours and parts or material used Knowledge, Skill and Ability


  • Excellent customer service and sales skills
  • Five years HVAC Management related experience; or an equivalent combination of education and experience
  • Some post-high school education from college, trade school or military
  • Exhibit an in-depth knowledge and understanding of HVAC and refrigeration systems
  • Has the ability to read, interpret, utilize and train on manuals, schematics and control circuits related to HVAC and refrigeration systems
  • Technical aptitude with knowledge of local codes and an ability to use resources at hand to find solutions
  • Excellent leadership skills to enhance team productivity and standards of work produced \
  • Excellent verbal and written communication skills; and strong conflict management skills
  • Detail oriented and highly organized with the ability to handle multiple tasks and assignments
  • Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigation
  • Valid driver’s license with a clean driving record and background
  • Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required
  • Must have a valid passport and be able to travel at least 30-40% of the time


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