Maintain and update Check Log, Credit Card Log, and Skipped Invoice and Short Paid Log.
Adhere to all credit and collections policies to build and maintain customer relationships and improve the overall collection of accounts receivable balances.
Process, sort, code, log, and scan incoming checks, as needed.
Code other incoming receipts (ACH, Wires, etc.), as needed.
Process credit card transactions via secured Payment Card Industry (“PCI”) compliant workstation daily, or as needed.
Post cash receipts and other transactions to customer accounts on a daily basis.
Investigate and reconcile discrepancies and short-payments; handle customer inquiries relating to “on account” payments, missing or disputed invoices and billing issues; and determine course of action.
Prepare Excel worksheets and graphs as may be required.
High level of professional integrity and honesty
Must be fluent in the English language (Speak, read & write)
A results-oriented self-starter who pays close attention to detail
Excellent verbal and written communication skills
Capable of assimilating new concepts and adapting to change Additional information
Capable of multi-tasking and responding to multiple priorities in a dynamic environment