Customer Care Specialist

Miami, FL

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Description

Customer Care Specialist 1st Shift

Westaff is seeking to palce a Customer Care Specialist company located in Miami Gardens for immediate hire!!


Pay $14.00 per hour
Shift: Monday – Friday 8:00am-5:00pm

Job Description:

• Maintain a high level of knowledge regarding Signamax products and their applications
• Answer customer questions on pricing, availability of products, and any shipping or service issues related to placed orders
• Able to use relevant computer system applications (which may include MS Office suite, databases, etc) at a basic level
• Ability to engage customers, foster business relationships & establish new accounts
• Experience with multi-tasking and prioritization in a fast-paced environment
• Manage inbound/outbound calls and emails while displaying strong organizational and time management skills
• Must have excellent verbal and written communications skills
• As we are a growing company, must be able to adjust readily to change and adapt as needed
• Build solid, effective working relationships with others
• Maintain confidentiality of sensitive information
• Meet attendance and punctuality standards
• Must possess basic data entry and administration skills with strong attention to detail
• Additional duties as assigned

 

Skills Required:

  • Minimum of 2-5 years sales and customer service experience
  • Comfortable conducting business over the phone
  • Works well in a team-environment
  • Bi-lingual is a plus

 

Benefits:
• Competitive salary, commission and bonus plan.
• Paid vacation & personal days
• Company sponsored 401(k) plan.
• Company subsidized health insurance.
• Opportunity for career growth

Apply Now