Call Center Operations

Baton Rouge, LA

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Description

Westaff is now hiring 10 professional Call Center Reps!

These are temporary positions expecting to end on July 31st, with a possible extension. 

***MUST HAVE CALL CENTER EXPERIENCE***

Must be available full time. Shift is: Monday - Friday, 8:00am - 5:00pm (NO exceptions) with possible weekend/ overtime work.

These are in-office positions, remote positions are not available. 

Job details and requirements: 

  • Assists with citizens inquiries and escalations. 
  • Assists in providing daily direction and communication to citizens regarding the program.
  • Review applicant documentation for completeness and accuracy
  • High School Diploma 
  • 2+ years' experience working in a call-center environment
  • Outstanding verbal communication skills (good phone etiquette)
  • Detail oriented, ability to multi-task, highly organized
  • Strong data entry and computer skills
  • Must be flexible to other duties of the CSR based on needs
  • Must feel comfortable working with a headset and Chromebook 

Apply for the Call Center Rep opening now! 

Apply Now