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Medical Office Collections Specialist

Covington, LA

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Seeking a Medical Office Collections Specialist that will be responsible for the collection of outstanding accounts receivable dollars from the existing client base. Also responsible for all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

  • Review open accounts for collection efforts
  • Make outbound collection calls in a professional manner while keeping and improving customer relations
  • Resolve client billing issues and rescue accounts receivable delinquency, while maintaining excellent customer service, in a timely manner
  • Identify issues contributing to account delinquency
  • Review and monitor assigned accounts and all applicable collection reports
  • Provide timely follow-up on payment arrangements
  • Perform other duties as assigned


  • Weekly Pay
  • Permanent Opportunity
  • Free Online Skill Building Courses
  • Medical, Dental, Vision & 401k

Job Requirements

  • Must have at least 3 years previous MEDICAL collections experience, with emphasis on healthcare insurance collections of all types.
  • Must be proficient in appeals: Clinical, Medical Necessity, Authorization, Non-Covered, Underpayments
  • Medical terminology.
  • Excellent communication skills and interpersonal skills.
  • Typing 45-60 WPM.
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