Customer Service Rep

Durham, NC

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WESTAFF is actively recruiting for Customer Service Rep. in a Warehouse/Distribution Center setting in the Durham, NC area


$16-$18.00 per hour depending on experience.

Day Shift Monday - Friday 7:30AM-4PM

Administrative Assistant (but not limited to):

  • Warehouse/Distribution Center knowledge
  • Supports the warehouse
  • Works with the warehouse WMS system (Warehouse Management System)
  • Works with truckers
  • Works with deliveries to the warehouse
  • Processes orders for material or merchandise
  • Receive fax, mail e-mail, EDI or telephone inquiries from customers.
  • Compiles, sorts and verifies accuracy of data to be entered
  • Experience with SAP or any warehouse management system required
  • Warehouse experience a must
  • Inbound & outbound transactions, such as paperwork, and driver transactions
  • Knowledge of windows-based order entry system
  • Microsoft Word and Microsoft Excel
  • OT and Weekends may be required
  • Ability to establish priorities and multitask
  • Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated depts. for investigation, update customers on a timely basis.


  • Minimum Education: High school diploma or GED
  • Experience with SAP or any Warehouse Management System
  • 2-5 years Customer Service experience in a warehouse type setting.


  • One-week paid vacation per year
  • Paid sick time
  • Permanent Opportunity

Military and Veterans encouraged to apply



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