Loan Servicing Support Person

South Burlington, VT

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Now HIRING Loan Servicing Support Personnel in South Burlington, Vermont.

Location: South Burlington, VT 05403

Hours: Monday - Friday – 8:30am to 5:00pm 

Pay Rate: $18.40

Job Description:

As a Loan Servicing Support Person, you will be assisting the office with daily tasks and and maintaining compliance with all loan processing rules and regulations by ensuring that all documents, signatures and supporting information are accurate. 


  • Help with daily mail runs.
  • Assist with insurance look-up in the banking system (Phoenix) for member numbers (RIM) and account numbers to
  • Include any mortgage Home Owners insurance look-up required for scanning into OnBase
  • Scan insurance cancelations / reinstatements / Dec pages
  • Learn Checklist process and Mortgage Log process to support Mortgage Loan Services
  • Loan Vault Assistance
  • Correctly check in vehicle titles/Unified Commercial Codes (UCC)
  • Daily support for monthly Title Tracking to include calls to DMV, missing title letters, updates to tracking spreadsheets for
  • Direct and Indirect loans
  • Assist Specialist with PIF report with GAP and Vehicle Service Contract (VSC) look-up on Indirect/Direct loans



Job Requirements

  • Quick study with ability to stay on schedule with internal trainings
  • Organized and efficient
  • Ability to physically file loan files and loan documentation and lift 10 to 15 lbs
  • Gain knowledge of products/services
  • Effective oral and written communication
  • Time management skills
  • Courtesy and tact
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