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closeLOCATION: Barre
SCHEDULE: Monday - Friday - 8:00am - 4:00p,
JOB SUMMARY: The Occupancy Coordinator is responsible for all intake functions. This position will also provide and/or coordinate general administrative functions and activities of the Property Management Department and acts as back up staff at the reception window.
Duties/Responsibilities:
• Receives and enters all rental applications into software, ensures applications are complete and follows-up with customers and/or service agencies to obtain missing items.
• Processes applications for eligibility.
• Mails waitlist or denial letter within 14 days of receipt of application (after approval of the Compliance & Occupancy Specialist)
• Verifies applicant income and asset information as needed. • Submits processed applications to the Compliance & Occupancy Specialist for approval. Follows up with applicant regarding status of application if processing for a vacancy.
• Works with Property Management team and Maintenance team to ensure apartment is ready for resident to move-in on agreed date.
• Explains the policy on deposits and collects security deposit prior to lease up. • Reconciles wait lists for properties on a regular basis.
• Assists Compliance & Occupancy Specialist with reconciling the PBV lists.
• Maintains current applicant files, creates, and completes the resident file for Compliance & Occupancy Specialist’s review prior to lease up.
• Assists Property Management team with other various tasks as needed.
Education and Experience:
• High school diploma or equivalent required; Associate’s degree preferred.
• At least three years of administrative experience required.