Mortgage Loan Assistant


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Pay: $19.41 p/hr

Shift: M-F 8:30a-5:00p

Duration: TTH

Mortgage Loan Assistant Job Description: A mortgage loan assistant works under the direct supervision of a mortgage loan officer (MLO) or mortgage loan originator. They are responsible for facilitating the accurate and timely completion of home real estate loan applications including making initial contact and follow-ups with clients, gathering information for new loan underwriting, providing support throughout the mortgage loan application process, and performing administrative duties.

Mortgage Loan Assistant job duties include:

  • Manages the mortgage loan application pipeline in conjunction with mortgage loan officers to achieve maximum efficiency and member/Realtor satisfaction.
  • Manages daily phone and e-mail volume in a timely manner providing borrowers with accurate information, scheduling quality appointments, and ensuring borrowers are prepared for their appointments.
  • Tracks receipt of loan conditions to give Realtor status updates for appraisal contingency, financing contingency and closing date.
  • Provides exceptional customer service and effective communication to Realtors throughout purchase process.
  • Supports the Mortgage Loan Officers system updates
  • Participates in active dialogue and listening to understand member’s overall financial goals or objectives to present specific products and service solutions to meet individual needs.

Mortgage Loan Assistant Qualifications:

  • High school diploma or equivalent required.
  • Direct experience within mortgage loans preferred.
  • Minimum of one year of similar or related experience, including preparatory experience
  • Excellent interpersonal and listening skills along with strong verbal and written communications. 
  • Ability to prioritize various demands in a fast-paced environment

Job Requirements

Benefits while working with Westaff: 

  • Weekly pay
  • Free online skill building training 
  • Refer a friend bonus (call for additional info) 
  • Mobile phone discount with Verizon and AT&T plans
  • Medical, dental, vision, term life & short term disability (for qualifying associates)

Members of the Military and Veterans Encouraged to apply!

Apply Now