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Commercial Lines Customer Service

Wallingford, CT

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Westaff has an opening for an experienced Commercial Lines Customer Service Representative

Are you a Licensed (Commercial Lines) professional with excellent communications skills and a commitment to helping others?  This may be the perfect job for you.

This is a FULL TIME, Temp to Perm position.

Job duties of the Commercial Lines CSR:

Answer incoming calls from customers 
Answering questions about their coverage
Resolving any problems the customer has
Processing payments
Processing endorsements, renewals, cancellations, etc.
Issue New business 
Work with agents to assist with requests
Provide quotes and premium coverage comparisons
Recommend appropriate policies and coverage
Input information into management system as required
Follow up on leads 
Writing policies and management of policy changes 
Keep all documentation organized appropriately 



Job Requirements

P&C license is required for the Commercial Lines CSR job.

If your license has expired, we could possibly assist you in getting it renewed, depending on how long it has been. 

Other Qualifications of the Commercial Lines CSR: 

3-5 years of experience in Commercial Lines

Excellent communication and interpersonal skills

Computer skills – knowledge of Microsoft Office Suite 

Professional demeanor and appearance

Ability to multi-task and prioritize

Team player and positive attitude

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