Westaff has an opening for an experienced Commercial Lines Customer Service Representative
Are you a Licensed (Commercial Lines) professional with excellent communications skills and a commitment to helping others? This may be the perfect job for you.
This is a FULL TIME, Temp to Perm position.
Job duties of the Commercial Lines CSR:
Answer incoming calls from customers
Answering questions about their coverage
Resolving any problems the customer has
Processing endorsements, renewals, cancellations, etc.
Issue New business
Work with agents to assist with requests
Provide quotes and premium coverage comparisons
Recommend appropriate policies and coverage
Input information into management system as required
Follow up on leads
Writing policies and management of policy changes
Keep all documentation organized appropriately
A P&C license is required for the Commercial Lines CSR job.
If your license has expired, we could possibly assist you in getting it renewed, depending on how long it has been.
Other Qualifications of the Commercial Lines CSR:
3-5 years of experience in Commercial Lines
Excellent communication and interpersonal skills
Computer skills – knowledge of Microsoft Office Suite
Professional demeanor and appearance
Ability to multi-task and prioritize
Team player and positive attitude