Information-Technology Assistant

Burlington, VT

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Experienced in IT? Looking to join an educational institution?

Westaff is hiring an experience technical support specialist to work for a client in Burlington, VT!

Pay: $18 - $23

Duration: Now - December (possible extension)

Shifts: Monday - Friday, 8 am - 5 pm

Key Responsibilities:

  • Provide technical support for networked computer workstations
  • Creates a standard image, managing software licenses, updates, virus protection, browser add-ons, and plug-ins for classroom instructor computers
  • Assists in managing, troubleshooting, and repairing networked audiovisual equipment
  • Monitor remote management software for both Extron and Creston equipment
  • Troubleshoots, diagnoses, and provides solutions and creative fixes to issues

Job Requirements


  • Bachelor's degree in Computer Science, Management Information Systems, Educational Technology, or related field
  • Three to five years' experience with networked microcomputers systems, or an equivalent combination of education and experience
  • Experienced with Extron and Creston equipment
  • Working knowledge of MS-DOS, Win 10, Office solutions, and Deep Freeze software application
  • Knowledge of Mac OS and understanding of networked audiovisual (AV) systems
  • Polished written, and verbal communication skills with a customer service disposition
  • Solid work history combined with two positive references
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