Have an understanding of the products and services provided to customers by the bank. Have an understanding of the policies and procedures that must be adhered to in the teller position. Understand the regulations that each teller is required to comply with and the impact resulting from non-compliance. Process various financial transactions for bank customers in a timely and accurate manner. Deliver exceptional customer service to individuals and business customers. Through the referral process, initiate new business by identifying customer needs and recommending products and services that will expand the customer relationship. Must possess knowledge of all applicable consumer compliance regulations.