Job Opening: Refund Clerk
Description
Westaff is recruiting for an immediate Refund Accounting Clerk for the downtown Baton Rouge, LA area.
Pay is DOE, $18-21 an hour.
This position is responsible for the preparation and issuing of refunds due to overpayments, tax sale cancellations, payments made in error and/or LTC change orders. Must be detailed orientated and organized!
Job Duties:
- Determine refunds to be issued, utilizing the Collection Software (TCM).
- Post overpayments, tax sale cancellations, payments made in error and refunds into database and mail refund checks.
- Process mortgage company payments received by mail.
- Prepare NSF take off log for all payments returned by the bank and post NSF handling fees to database.
- Assist customers at the counter when necessary, which includes but is not limited to taking payments.
- Provide quality service to all customers.
- Answer phones as needed.
- Working knowledge of Microsoft Excel and Word.
- Able to think independently and be a self-starter.
Qualifications: Must be a high school graduate or have a GED, have good communication skills and be able to deal with the general public on a regular basis.
Must be able to multitask, have a working knowledge of computers, and pay attention to detail.