Job Opening: Construction Counter Sales
Description
Front Counter Sales Associate
Position Summary
The Front Counter Sales Associate is the first point of contact for customers visiting the store or calling by phone. This position provides excellent customer service to contractors, builders, and homeowners while assisting with product selection, pricing, and order fulfillment.
Key Responsibilities
Customer Service & Sales
- Assist customers with selecting products and materials.
- Prepare quotes and enter sales orders accurately.
- Answer questions about product availability, pricing, and applications.
- Process returns, credits, and exchanges.
- Promote additional products through cross-selling and upselling.
- Coordinate customer pickups and deliveries.
Inventory & Order Management
- Monitor inventory levels and communicate stock availability.
- Coordinate and manage will-call orders.
- Stage materials for customer pickup.
- Provide updates on backordered items.
- Assist with inventory counts and stock accuracy.
- Maintain proper order documentation and records.
Product Knowledge
Maintain knowledge of a variety of building materials and related products, including:
- Lumber
- Roofing
- Siding
- Drywall
- Insulation
- Concrete products
- Doors and windows
- Hardware
Schedule
- Monday through Friday
- 7:00 AM to 4:30 PM
Compensation
- Annual Salary: $38,000
- Equivalent Hourly Rate: Approximately $18.27/hour
Benefits
- Benefits available after 90 days of employment
- 401(k) eligibility after 1 year of service
- One free Friday off each month after completing 6 months of employment
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