Call Center

Indianapolis, IN

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Description

Call Center Representative

Pay Rate: $22.00 per hour
Location: Downtown (Onsite – parking provided)
Schedule: Monday–Friday, 8:00 AM – 4:30 PM

Job Summary

We are currently seeking experienced Call Center Representatives to handle inbound calls in a professional office environment. This role focuses on assisting callers with tax-related questions while maintaining strict confidentiality standards.

Key Responsibilities

Answer inbound calls related to tax inquiries
Provide accurate information and assist callers professionally
Apply problem-solving and analytical skills to resolve caller concerns
Maintain confidentiality and adhere to all compliance requirements

Qualifications

Required: Resume must clearly reflect prior call center experience
Preferred call center background in a professional setting (not retail-based)
Strong communication, problem-solving, and analytical skills
Ability to maintain confidentiality at all times
Must successfully complete a background check and fingerprinting

Additional Information

Onsite position located downtown
Parking is provided
Full-time weekday schedule

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