Job Opening: Practice Manager
Description
Associated Dermatology and Skin Cancer Clinic, Helena P.C., a company that encourages growth and advancement, is pleased to announce an opening for a Practice Manger. This full-time onsite position, located in Helena, MT, comes with a full benefit package including medical, dental and vision insurance, PTO, and 401K. The role ensures team leadership in facilitation of quality patient care, revenue cycle management, clinical documentation improvement, compliance, staffing and practice development.
To apply please email your cover letter and resume directly to [email protected]. The position is opened until filled.
JOB DESCRIPTION: Practice Manager
REPORTS TO: Physician/Owner
JOB SUMMARY: This full-time position oversees the day-to-day operational functions, practice development and strategic planning for the medical practice, ensuring that quality patient care and outstanding customer service are consistently delivered and the practice runs smoothly and successfully.
ESSENTIAL SKILLS AND ABILITIES:
- Directs office activities and functions to maintain efficiency and compliance with practice policies
- Excellent time management skills with a proven ability to meet deadlines.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Superior interpersonal and communication skills to support staff and provider functions and customer service needs.
- Excellent written and verbal communication skills to prepare reports and related documents and to maintain working relationships with physicians and other staff.
- Attentive to detail and accuracy.
- Professional, “on-brand” appearance and demeanor.
- Knowledge of ICD-10-CM and CPT coding guidelines; medical terminology; anatomy and physiology; state and federal Medicare reimbursement guidelines; English grammar and usage.
- Knowledge of state and federal regulations relevant to this position including HIPAA, OSHA, CLIA, MACRA and other related entities.
- Ability to develop training materials, make group presentations, and to train staff
EDUCATION AND EXPERIENCE:
- Possession of an Accredited Record Technician’s certification Certified Coding Specialist designation (CCS), Certified Professional Coder (CPC), Certified Physician Practice Manager (CPPM), or Certified Professional compliance Officer (CPCO)
- Three years of experience in medical record coding and billing, or the;
- Equivalent combination of experience, education, and training that would provide the required knowledge and abilities.
DUTIES/RESPONSIBILITIES (including but not limited to):
Revenue Cycle Management including the following:
- Interprets medical information such as diseases or symptoms and diagnostic descriptions and procedure to accurately assign and sequence the correct ICD-10-CM and CPT codes.
- Evaluates medical record documentation and charge-ticket coding to optimize reimbursement by ensuring that diagnostic and procedural codes and other documentation accurately reflects and supports outpatient visits and to ensure that data complies with legal standards and guidelines.
- Posts electronic payments and/or patient charges as needed.
- Responsible for accurate posting and adjustments related to patient services.
- Oversees patient/insurance charges, billings, payments, collections and refunds.
- Oversees accounts receivable activities.
- Ensures correct daily bank deposits, credit card transactions, change envelope and reconciles petty cash.
Clinical Documentation Integrity and Improvement:
- Provides technical guidance to physicians and other staff in identifying and resolving issues or errors such as incomplete or missing records and documentation, ambiguous or nonspecific documentation, and/or codes that do not conform to approved coding principles/guidelines.
Compliance including:
- Ensures practice compliance with all regulatory agencies governing small businesses, health care delivery and the rules of accrediting bodies.
- Monitor compliance, investigate incidents in which a breach of PHI may have occurred, report breaches as necessary, and ensure patients´ rights in accordance with state and federal laws.
Staffing and Development:
- Establishes a high-performance staff that is efficient, knowledgeable, service oriented and shares responsibility for attaining the goals of the practice.
- Responsible for recruitment, interviewing, hiring, training and development of staff, performance reviews and when needed, disciplinary actions and terminations.
- Creates agendas, schedules and leads staff meetings.
- Effectively communicates relevant information to staff in a timely manner.
- Provides leadership and guidance to staff and ensure high employee morale and professionalism.
- Addresses staff or patient complaints and resolves problems.
Practice Development and Strategic Planning:
- Establishes, overseas, implements and/or updates practice operating policies and procedures.
- Recommends, develops and helps implement improvements for the practice.
- Keeps Physician/Owner apprised about current trends, problems or other vital information and issues regarding the practice, patients and/or staff.
- Provider recruitment, initial credentialing, and re-credentialing.
PHYSICAL REQUIREMENTS:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Required Experience Level
Director Level
Minimum Education
High School
Minimum Experience Required
4-6 years
Required Travel
No required travel
Applicant Location
US residents only
To apply please email your cover letter and resume directly to [email protected]. The position is opened until filled.