Job Opening: Medical Equipment Driver & Customer Service
Description
Westaff is seeking a Medical Equipment Driver & Customer Service Representative for a local healthcare company in Helena, MT!
Schedule: M-F, Once a month on-call delivery!
Term: Permanent for the right fit
Pay: $15-$18/hr DOE
Duties:
- Adheres to company policies and procedures in regards to using personnel protective safety equipment
- Assists with updating respiratory grid
- Available for on-call assignments as needed
- Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
- Coordinates verification of Medicare, Medicaid, and private insurance coverage information
- Delivers, sets up and maintains equipment at the delivery address using company vehicle
- Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
- Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
- Maintains assigned company vehicle in a clean and safe working condition
- Maintains referral log
- Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork
- Monitors office supplies
- Observes additional needs that the patient may have and reports same during morning meeting
- Prepares CMNs/SOPs for Sales Reps and documents on tracking log
- Prepares complete and accurate files for Billing Department
- Prepares tickets for daily routes
- Provides service for walk-in patients
- Reports equipment hazards and/or product incidents as required
- Works with location personnel to coordinate deliveries
- Performs other duties as assigned
Travel: Travel via company vehicle required to patient’s homes for set-ups and reoccurring delivery
Qualifications:
- Background investigation (company-wide)
- Drug screen (when applicable for the position)
- Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
- Experience with medical equipment, preferred
- One year of related work experience, preferred
- Medical terminology, preferred
Education: High school diploma or GED equivalent, required