Lafayette, LA

Want to be your own boss, managing your own office in less than a year!?!?

KEEP READING-Westaff has an opportunity in NEW IBERIA, LA for dynamic, outgoing individuals looking to start their career!

Want to transfer near the beach!? We may have that opportunity!
Want to transfer close to a big city!? We may have that opportunity!

**Candidates will train locally and then relocate once trained to Illinois, Mississippi or Alabama**

Interested? Keep reading!

****GREAT OPPORTUNITY FOR ENTRY LEVEL CANDIDATES AND NEW GRADS*****

This is a permanent position with a Nationwide company that offers GREAT pay and GREAT benefits!

**MUST BE WILLING TO RELOCATE AFTER THE TRAINING PROGRAM TO AN OFFICE WHERE A MANAGEMENT POSITION IS NEEDED - LOCATIONS IN LOUISIANA, MISSISSIPPI, ALABAMA, MISSOURI, ILLINOIS and MORE. COMPANY WILL ASSIST WITH RELOCATION FEES. **

Starting salary of $30,000 + bonuses during training. Salary increases after training + excellent bonus opportunity (very obtainable goals)! Yes, all of this is true!

Duties include:

Providing excellent customer service, making collections calls, opening new accounts, increasing growth, attending meetings, processing loan closings, accomplishing branch goals, and ensuring full compliance.

Benefits include: Health Insurance, Life Insurance, Dental & Vision package, Paid Holidays, 401 K Match, and Paid Vacation

Westaff is hiring Inbound Customer Care Sales Associates for a company located in Lafayette, La. The primary job duty of the associate will be to: greet customers via phone, email, web or chat, accurately enter order, offer substitutions, solutions, cross-selling, up selling, handling customer inquiries, and updating customer profiles in Salesforce (CRM).  Associate must be positive and outgoing individual who is looking to build a career in a fast paced and exciting environment.

MUST BE ABLE TO WORK MONDAY THROUGH FRIDAY 9AM TO 7PM

Responsibilities:

• Support and provide superior service via phone, email, web, chat, and faxes.
• Seek to capture customer information and record into customer relationship management system.
• Proficient in order entry skills, recording customer information, and placing orders for our customer base.
• Offer suggestions and solutions for out of stock items as well as cross sell and up sell.
• May provide technical assistance to the customers, or route the call to the appropriate dept.
• Verify customer account, nature of account, buyer, location, method of shipment and product ordered.
• Provide solutions and have the capability to problem solve on demand.
• Participate in required training.
• Ability to work independently and within a team environment.
• Excellent written, listening, and verbal communication skills.
• Ability to make decisions, communicate effectively utilizing telephone, email, or one on one conversation.
• Ability to effectively manage customer interactions by demonstrating active listening, empathy, patience, and instilling the belief that customers are the most important matter at hand.
• Ability to catch on quickly and retain information for order processing and customer fulfillment.

Qualifications:

• Computer keyboarding, navigation of web-based applications, and basic math skills.
• Must be able to follow instruction both verbal and written, in English.
• Must be able to maintain composure and handle high stress situations
• Phone and email etiquette.
• High school diploma or equivalent.
• Previous sales experience is preferred but not required.

Westaff is hiring an INSIDE SALES PROFESSIONAL in Broussard, La.

Responsibilities

• Previous sales experience within B2B sales via phone and/or face to face. 
• Present and sell company products and services to new and existing customers
• Reach agreed upon sales targets by the deadline
• Resolve customer inquiries and complaints
• Set follow-up appointments to keep customers aware of latest developments
• Create sales material to present to customers
• Answer phone/sales calls
• Update customer accounts/ data entry
• Some limited shipping and receiving duties of small items
• Assist marketing in marketing efforts
• Process customer requests and orders
• Respond to customer calls/emails immediately and effectively

Qualified candidates will be responsible for reaching Sales targets, making cold calls, and MUST have prior work experience with managing new, existing and impending loss customer activity.