Helena, MT

Branch No: 67978

204 E. Lyndale
Helena, MT 59601

Phone: (406) 443-7169

Available Positions

9 jobs for branch # 67978

Member Advocate – Claims Analyst

Helena, MT

Base Pay: 25.00 per HOUR

Calling all problem-solvers! Westaff is on the hunt for a Member Advocate – Claims Analyst for an insurance company in Helena, MT!   Schedule: Full-time Shift: 8am – 5pm, …

Continue reading "Member Advocate – Claims Analyst"

Calling all problem-solvers! Westaff is on the hunt for a Member Advocate - Claims Analyst for an insurance company in Helena, MT!

 

Schedule: Full-time

Shift: 8am - 5pm, M-F

Term: 3+ months 

Pay: $25/hour

 

Duties:

  • Identify and implement opportunities to improve member experience
  • Thoroughly research and resolve escalated member service issues, including benefit inquiries, ID card issues, enrollment issues, and claims issues
  • Analyze customer inquiries and determine correct steps for resolution, interpret benefit information, and claims processing
  • Analyze claims processing. Interpret claims edits, benefit configuration, procedure, and diagnostic codes, strategize and navigate correction and resolution
  • Support member retention through management of delegated entities responsible for customer service
  • Support navigation of escalated complaints, identify root cause, and implement solutions
  • Answering member service calls, emails and responding to walk-ins
  • Processes walk-in member payments in the enrollment and billing system promptly when needed
  • Assists members with accessing and navigating the Member Portal.
  • Conducts quality reviews of public-facing materials to ensure accuracy and professionalism
  • Develop training materials and deploy training for MHC staff
  • Create policies and procedures
  • Prepare and review member materials used to communicate policy information
  • Test member information for accuracy and timeliness
  • Participate in team setting with multiple functional areas to assure seamless customer service

 

Qualifications:

  • Three years of health plan experience in customer service or claims role required
  • Certified Professional Coder (CPC) or Certified Professional Coder Apprentice (CPC-A) strongly preferred
  • Two years of experience with computer applications, expert level experience in Word and Excel preferred
  • Broad understanding of healthcare systems, such as claims, benefits, networks, utilization management, and appeals
  • Innovative problem solving starting with root cause analysis
  • Ability to work independently without direct supervision
  • Outstanding oral and written communication skills, with the ability to communicate ideas to multiple functional teams and executive managers
  • Strong analytical and report writing skills
  • Demonstrated adaptability and flexibility to new ideas, methodologies, and creative alternatives
  • Strong organizational/project management skills
  • Ability to juggle multiple projects
  • Ability to collaborate with various teams, internally and externally
  • Computer application proficiency

 

Successful applicant(s) will be subject to a background check.

 

Military & Veterans encouraged to apply 

 

Ready to level up your career? Apply today!

Furniture Mover

Helena, MT

Base Pay: 19.00 per HOUR

Wanted: Furniture-Lifting Legends (Capes Optional)! Westaff is hiring a Furniture Mover for a local business in Helena, MT!   Schedule: Part-Time Shift: 8am – 5pm, Thursday Dec. 11th, …

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Wanted: Furniture-Lifting Legends (Capes Optional)! Westaff is hiring a Furniture Mover for a local business in Helena, MT!

 

Schedule: Part-Time

Shift: 8am - 5pm, Thursday Dec. 11th, Friday Dec. 12th, Monday Dec. 15th, Tuesday Dec. 16th

Term: 4 days

Pay: $19/hr

 

Duties:

  • Unbox and move furniture
  • Assemble furniture

 

Qualifications:

  • Must be able lift at least 50 lbs. 
  • Wear work clothes (ex jeans)

 

Military & Veterans encouraged to apply 

 

Show gravity who's boss! Apply now for IMMEDIATE consideration!

Join our Applicant Pool!

Helena, MT

Base Pay: 16.00 - 25.00

Looking for a temporary or permanent administrative job? Join our applicant pool and we’ll match you with our current and future positions!   From short-term …

Continue reading "Join our Applicant Pool!"

Looking for a temporary or permanent administrative job? Join our applicant pool and we'll match you with our current and future positions!
 
From short-term projects to full-time careers, here are some examples of office duties our clients value most:
  • Handle office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
  • Provide real-time scheduling support by booking appointments and preventing conflicts.
  • Provide exceptional customer service when assisting visitors, consumers, or members of the public.
  • Coordinate travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Screen phone calls and routing callers to the appropriate party.
  • Generate reports, transcribe minutes from meetings, create presentations, and conduct research.
  • Maintain polite and professional communication via phone, e-mail, and mail.
  • Perform basic office duties including scanning, filing, etc.
  • Process mail and other correspondence.
Interested? Apply to this posting today and let’s chat about your next big move!

Centralized Intake Specialists

Helena, MT

Base Pay: 24.55 per HOUR

Westaff is seeking several Centralized Intake Specialists for a state office in Helena, MT!    Schedule: M-F, 8am-5pm for 3 months of training Variable Shifts available …

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Westaff is seeking several Centralized Intake Specialists for a state office in Helena, MT! 

 

Schedule: M-F, 8am-5pm for 3 months of training

Variable Shifts available after training period: **Note: Shifts may vary depending on which is needed first! 

  • Sunday-Thursday 10 am-7pm

  • Monday-Friday 12 pm-9 pm

  • Monday – Friday – 1 pm -10 pm

Term: 1-3 months+ *perm position available

Pay: $24.55/hr Start

 

Job Overview:

Centralized Intake (CI) is a child abuse and neglect hotline staffed 24 hours a day, 7 days a week to ensure that allegations of child abuse and neglect received are accurately assessed to ensure the safety of children. The hotline serves as the central reporting for all allegations of child abuse or neglect in Montana.

 

Responsibilities of this position include:

1) Gathers information from callers to determine whether statutory criteria for investigation are present;

2) Assigns priority response time and routes applicable reports directly to local offices to ensure identified safety threats are responded to in a timely manner to ensure child safety; and

3) Checks and verifies information from multiple data sources to determine additional requirements; including escalated safety factors of the alleged victim and field staff. 

 

Qualifications:

Required for the first day of work:

  • Knowledge of social work practices and principles.
  • Strong verbal and written communication skills.
  • Customer service and interpersonal skills.
  • Problem solving and decision-making skills.
  • Ability to handle sensitive and stressful situations.
  • Ability to develop and maintain cooperative working relationships.
  • Ability to operate a personal computer and general office equipment as necessary to complete the essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs.

 Education: 

  • Must possess a Bachelor’s degree in social work, psychology, or related human services field.
  • One year of human services experience working with children and families.
  • Other combinations of directly related education and experience may be considered on a case-by-case basis; however, a bachelor’s degree is required.
  • A six-month completed internship with Child Protective Services will be accepted in lieu of the one year required experience.

 

Major Duties or Responsibilities

Conducts Initial Assessment of Allegations to Ensure Child Safety                                                                                         

  • Receives phone calls from mandatory and non-mandatory reporters of child abuse and neglect and follows an information gathering protocol to obtain sufficient information from the reporter.
  • Gathers information from callers to determine whether statutory criteria for investigation are present.
  • Assesses the call report and determines if the referral information warrants immediate or further investigation by field social workers and/or law enforcement intervention in accordance with statutes and the division’s safety practice model.  
  • Assigns priority response time and routes applicable reports directly to local offices to ensure identified safety threats are responded to in a timely manner to ensure child safety.
  • Prioritizes and assigns referrals for field investigation; notifies management and field social worker of critical information and ensures an immediate response when necessary. 
  • Completes CI Intake Assessment form and required documentation in CAPS and Doc Gen in accordance with policy and procedure to accurately document the information in the report received.
  • Contacts law enforcement as necessary for investigation of reports the division does not have authority to investigate and for welfare checks on children whose safety may be of concern; and enters reports from law enforcement when child safety issues are identified.
  • Responds to requests for emergency provision of legal consent to treat children in protective custody, runaways, and foster parents requesting assistance.
  • Serves as a central point of contact for the public and others seeking information to which they are legally entitled in regards to children in protective custody. 

 

Field Support Services                                                                                                                            

  • Performs background checks to assess prior child protective reports to assess current child safety or risk of harm to assist investigative worker in the field.
  • Obtains critical child protection or criminal history from other states when necessary to allow for accurate report determinations.
  • Checks and verifies information from multiple data sources to determine additional requirements; including escalated safety factors of the alleged victim and field staff.
  • Performs check of Violent and Sexual Offender Registry where need is indicated; and determine safety issues and alerts field worker of issues which may create a dangerous situation when responding to the call.
  • Testifies at hearings and in court when required regarding actions and responses to referrals.

 

Data/Reports                                                                                                                                   

  •   Records daily activity regarding types of calls received and other performance tasks.
  •   Prepares monthly unit activity reports as requested by supervisor.
  •   Provides support and assistance to field social workers by engaging in continuous quality improvement processes with supervisors to ensure that Centralized Intake is delivering appropriate information to field social workers to ensure the safety of children, families, and workers.

                                                                                

Don't miss this opportunity! Apply TODAY for this career opportunity in Helena, MT!

Military & Veterans encouraged to apply

Medical Sales Account Executive

Cody, WY

Base Pay: 45000.00 - 55000.00

Think you’ve got what it takes to sell life-changing medical solutions? Westaff is looking for a Medical Sales Account Executive in Cody, WY—and it could be you!   Term: Permanent Pay: $45k/yr. – …

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Think you’ve got what it takes to sell life-changing medical solutions? Westaff is looking for a Medical Sales Account Executive in Cody, WY—and it could be you!

 

Term: Permanent

Pay: $45k/yr. - $55k/yr. base + commission DOE

 

What You Will Do:

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Responsible for face-to-face sales calls establishing and maintaining relationships with doctors, hospitals, sleep labs, wound clinics, skilled nursing facilities, home health agencies and other referral sources in the medical community
  • Meet or exceed your monthly sales quota
  • Continually educate clients
  • Market our services, respiratory equipment and medications to new prospects

 

What You Will Bring:

Qualifications:

  • Compliance with healthcare facility credentialing process (if applicable)
  • Applicants must possess valid driver’s license in state of residence (if applicable)
  • Successful applicant(s) will be subject to:
    • Drug Testing
    • Intensive Background Check
    • Driving History Review (if applicable)

Education and/or Experience

  • Four year college degree preferred or equivalent combination of education and experience
  • Experience in respiratory or medical sales is preferred
  • Leadership Experience in other areas or fields

Skills and Competencies

  • Motivated and self driven, with a proven history of success in sales
  • Desire to work in an environment that rewards for top performance
  • Strong Team player
  • Demonstrated ability to build and maintain solid working relationships with internal and external customers geographically located within the assigned territory
  • Highly organized, strong interpersonal skills
  • Effectively communicate in English; both oral and written
  • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team

Physical Demands

  • Lift and carry office equipment at times around the office
  • Requires sitting, walking, standing, talking or listening
  • Requires close vision to small print on computer / tablet and or paperwork

Machines, Equipment and Technical Abilities

  • Understanding use of all applicable home medical equipment and supplies
  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer / tablet

Benefits

  • Competitive base salary
  • Highly lucrative commission plan
  • Bonuses
  • Car and Mileage reimbursement
  • Company cellular phone
  • Comprehensive benefits package 

 

Veterans & Military encouraged to apply!

 

Sales swagger + healthcare hustle = the perfect Medical Sales Account Executive. Apply now!

 

Medical Equipment Driver & Customer Service Representative (Helena, MT)

Helena, MT

Base Pay: 18.50 - 20.50

Westaff is hiring a Medical Equipment Driver & Customer Service Representative for a local healthcare company to roll through Helena, MT with compassion and reliability!   Schedule: M-F, 8am-5pm, on call every …

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Westaff is hiring a Medical Equipment Driver & Customer Service Representative for a local healthcare company to roll through Helena, MT with compassion and reliability!

 

Schedule: M-F, 8am-5pm, on call every 2 weeks

Term: Temporary with potential for going permanent

Pay: $18.50 - 20.50/hour DOE

 

Notes:

  • NOT a VA location

  • Expected distance to cover when traveling to patients: Longest route is Hour and Half from the location.

  • Company Vehicle is provided
  • Hour lunch

  • OnCall: is every other week split and its goes from Monday to Sunday

 

What You Will Do:

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Adheres to company policies and procedures in regards to using personnel protective safety equipment
  • Assists with updating respiratory grid
  • Available for on-call assignments as needed
  • Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
  • Coordinates verification of Medicare, Medicaid, and private insurance coverage information
  • Delivers, sets up and maintains equipment at the delivery address using company vehicle
  • Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
  • Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
  • Maintains assigned company vehicle in a clean and safe working condition
  • Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing
  • tickets, assembling charts and processing paperwork
  • Prepares CMNs/SOPs for Sales Reps and documents on tracking log
  • Prepares complete and accurate files for Billing Department
  • Prepares tickets for daily routes
  • Provides service for walk-in patients
  • Travel via company vehicle to patient’s homes for set-ups and reoccurring delivery

 

 

What You Will Bring:

 

Qualifications

  • Successful applicant(s) will be subject to:
    • Drug Testing
    • Intensive Background Check
    • Driving History Review
  • Applicants must posses valid driver’s license in state of residence

 

Education and/or Experience

  • High school diploma or GED equivalent, required
  • Experience with medical equipment, preferred
  • One year of related work experience, preferred
  • Medical terminology, preferred

 

Skills and Competencies

  • Accurately perform simple mathematical calculation

  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Work independently and as part of a team
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet
  • Mechanically inclined for the repair and troubleshooting of equipment
  • Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
  • Understands use of all applicable home respiratory equipment and supplies

 

Physical Demands

  • Lift and carry office equipment at times
  • Requires sitting, walking, standing, talking and listening
  • Requires close vision to small print on computer and/or tablet and paperwork
  • Requires lifting (minimum of 65 pounds) and transporting of patient equipment
  • Requires contact with patients and equipment with potential exposure to contagious pathogens
  • Requires driving a company vehicle for the majority of the workday
  • Required to comply with company Respiratory Protection & N95 Mask Fit Testing Policy
    • Medical Evaluation and Fit Testing Compliance in a timely manner 
    • Annual Recertification 
    • Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines

 

Veterans & Military encouraged to apply!

 

Bring smiles and medical gear—apply today with Westaff!

Data Center Print Operator

HELENA, MT

Base Pay: 22.00 per HOUR

Hit “Go” on a fresh opportunity — Westaff is looking for a Data Center Print Operator for a local business in Helena, MT!    Term: 1 – 3 months, possibly …

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Hit “Go” on a fresh opportunity — Westaff is looking for a Data Center Print Operator for a local business in Helena, MT

 

Term: 1 - 3 months, possibly permanent

Shift: 7:30am - 11:30am, 4 hours

Pay: $22/hour

 

What You Will Do:

  • Access batch print requests in software systems

  • Accurately print and bind each print job
  • Performs other duties as assigned

 

What You Will Bring:

  • Very comfortable with computer work

  • Able to work in Microsoft Office environment

 

**Successful applicant(s) will be subject to a background check.

 

What You Will Gain:

  • Weekly pay!

  • FREE online skills training available
  • Benefits offered!

 

Military and Veterans encouraged to apply 

 

Turn paper into progress —Apply for our Data Center Print Operator role today!

Staff Assistant

Helena, MT

Base Pay: 16.50 - 19.00

Are you looking to grow your professional skills? Westaff is hiring an entry-level Staff Assistant for a state office in Helena, MT!    Shift: Monday – Friday, 8am – …

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Are you looking to grow your professional skills? Westaff is hiring an entry-level Staff Assistant for a state office in Helena, MT

 

Shift: Monday - Friday, 8am - 5pm

Term: Temporary (3+ months), potential for permanent for the right fit!

Pay: $16.50 - $19/hour DOE

 

What You Will Do:

  • Serve as first point of contact for the public

  • Answering phones

  • Welcoming visitors to the office

  • Maintaining the appearance of the front office

  • Delivering messages

  • Managing constituent correspondence

  • Oversee intern

  • Assist staff with a variety of tasks

 

What You Will Bring:

  • High school diploma or equivalent required

  • Excellent customer service and communication skills strongly preferred

  • Eager to learn and fantastic work ethic
  • Working knowledge of Microsoft Office

  • Approaches direction and feedback with a team-focused mindset

  • Demonstrate professional & positive attitude

  • Ability to be flexible and prioritize new tasks as needed

  • Strong time management

 

**Successful applicant(s) may be subject to a background check.

 

What You Will Gain:

  • Opportunity with a state office!
  • Weekly pay!
  • FREE online skills training available!
  • Potential for going permanent for right fit!

 

Military and Veterans encouraged to apply!

 

Hungry to learn and grow as a professional? This job’s for you -- Apply today!

Front Desk Assistant

Helena, MT

Base Pay: 16.00 - 18.00

Be the face of the office! Westaff is looking for a Front Desk Assistant to support a local non-profit in Helena, MT!    Term: 3 – 6 months, potential to be …

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Be the face of the office! Westaff is looking for a Front Desk Assistant to support a local non-profit in Helena, MT

 

Term: 3 - 6 months, potential to be brought on permanently

Schedule: Full-time

Shift: M-F, 9am - 5:30pm

Pay: $16 - $18 DOE

 

What You Will Do:

  • Give excellent customer service

  • Answer phones and other office communications

  • Process referrals

  • Perform various office duties as needed

 

What You Will Bring:

  • Medical experience preferred

  • Customer service experience preferred

  • Drive to learn and grow as a professional

 

Successful applicant(s) will be subject to a state fingerprint and background check.

 

What You Will Gain:

  • Resume Builder

  • Free online courses after 80 hours worked!
  • Benefits offered!
  • Weekly pay!

 

Military and Veterans encouraged to apply

 

Ready to greet and assist with a smile? Apply today!