Branch No: 67983-6276
3200 Croasdaile Drive, Suite 403
Durham, NC 27705
Phone: (919) 489-8540

Available Positions

Customer Service Rep

Durham NC

Base Pay: 16.00 per HOUR

WESTAFF is actively recruiting for Customer Service Rep. in a Warehouse/Distribution Center setting in the Durham, NC area   $16-$18.00 per ho...

WESTAFF is actively recruiting for Customer Service Rep. in a Warehouse/Distribution Center setting in the Durham, NC area

 

$16-$18.00 per hour depending on experience.

Day Shift Monday - Friday 7:30AM-4PM

Administrative Assistant (but not limited to):

  • Warehouse/Distribution Center knowledge
  • Process orders for material or merchandise received by mail, fax, email, EDI or telephone.
  • Supports the warehouse
  • Examine records of bills, computer printouts, bills or lading and related documents.
  • Investigate overdue and damaged shipments or shortages in shipments for customers and common carriers.
  • Works with the warehouse WMS system (Warehouse Management System)
  • Works with truckers
  • Works with deliveries to the warehouse
  • Processes orders for material or merchandise
  • Receive fax, mail e-mail, EDI or telephone inquiries from customers.
  • Compiles, sorts and verifies accuracy of data to be entered
  • Experience with SAP or any warehouse management system required
  • Warehouse experience a must
  • Inbound & outbound transactions, such as paperwork, and driver transactions
  • Knowledge of windows-based order entry system
  • Microsoft Word and Microsoft Excel
  • OT and Weekends may be required
  • Ability to establish priorities and multitask
  • Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated depts. for investigation, update customers on a timely basis.

Requirements:

  • Minimum Education: High school diploma or GED
  • Knowledge of Windows-based order entry systems.
  • Experience with SAP or any Warehouse Management System
  • 2-5 years Customer Service experience in a warehouse type setting.

Benefits:

  • One-week paid vacation per year
  • Paid time off 
  • Permanent Opportunity

Military and Veterans encouraged to apply

PLEASE INCLUDE UPDATE RESUME FOR CONSIDERATION

 

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