Job Opening: Fulfillment Specialist
Description
📝 Essential Job Functions
Order Processing & Management
• Receive, review, and accurately enter customer orders into the CMS system.
• Verify pricing, quantities, shipping instructions, and payment terms.
• Pick, package, label, and weigh products for shipment while maintaining complete documentation, including photos and data entry in the CRM system.
• Monitor order progress from entry through delivery to ensure timely fulfillment.
• Track, trace, and update the status of incoming returns and outgoing shipments.
• Maintain accurate, organized records of all products shipped and received.
• Update shipping information in the CRM system, spreadsheets, and other software tools.
• Collaborate with the sales team to provide accurate shipping quotes, including duties and taxes when applicable.
Inventory & Supply Coordination
• Check product availability and coordinate with the manufacturing team to meet order deadlines.
• Communicate inventory shortages, delays, or fulfillment issues promptly.
• Maintain physical inventory and reconcile with digital inventory systems.
• Assist with cycle counts and inventory reconciliation as needed.
• Organize and stock shelves while ensuring the warehouse remains clean, safe, and well-maintained.
• Manage and replenish shipping supplies to support daily operations.
Fulfillment Specialist