Job Opening: Medical Equipment Driver & Customer Service Representative (Cheyenne, WY)
Description
Westaff is seeking a Medical Equipment Driver & Customer Service Representative for a local healthcare company in Cheyenne, WY!
Schedule: M-F, 8am-5pm, on call every 3 to 4 weeks
Term: Permanent
Pay: $18 – $20/hour DOE
Notes:
– NOT a VA location
– Area coverage: 100 Miles in all directions
Responsibilities:
*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
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Adheres to company policies and procedures in regards to using personnel protective safety equipment
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Assists with updating respiratory grid
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Available for on-call assignments as needed
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Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
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Coordinates verification of Medicare, Medicaid, and private insurance coverage information
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Delivers, sets up and maintains equipment at the delivery address using company vehicle
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Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
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Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
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Maintains assigned company vehicle in a clean and safe working condition
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Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork
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Prepares CMNs/SOPs for Sales Reps and documents on tracking log
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Prepares complete and accurate files for Billing Department
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Prepares tickets for daily routes
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Provides service for walk-in patients
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Travel via company vehicle to patient’s homes for set-ups and reoccurring delivery
Qualifications:
Employment is contingent on
- Background investigation (company-wide)
- Drug screen (when applicable for the position)
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Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
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High school diploma or GED equivalent, required
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Experience with medical equipment, preferred
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One year of related work experience, preferred
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Medical terminology, preferred
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Delivery experience (with service or home set of some capacity)
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Accurately perform simple mathematical calculation
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Maintain confidentiality, discretion and caution when handling sensitive information
- Work independently and as part of a team
- Microsoft applications; Outlook, Word and Excel
- Office equipment; fax machine, copier, printer, phone and computer and/or tablet
- Mechanically inclined for the repair and troubleshooting of equipment
- Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
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Understands use of all applicable home respiratory equipment and supplies
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Ability to write up reports (as seen in positions that install services or products in customer homes)
- Lift and carry office equipment at times
- Requires sitting, walking, standing, talking and listening
- Requires close vision to small print on computer and/or tablet and paperwork
- Requires lifting (minimum of 65 pounds) and transporting of patient equipment
- Requires contact with patients and equipment with potential exposure to contagious pathogens
- Requires driving a company vehicle for the majority of the workday
- Required to comply with company Respiratory Protection & N95 Mask Fit Testing Policy
- Medical Evaluation and Fit Testing Compliance in a timely manner
- Annual Recertification
- Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines
Veterans & Military encouraged to apply!