Call Center Representative

Indianapolis, IN

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Description

Call Center Representative (Day Shift)

Pay: $18.00/hour
Shift: Day Shift (Monday–Friday)
Location: Southwest Indianapolis, IN
Job Type: Full-Time

If you enjoy helping people, solving problems, and working in a professional office environment, this could be a great fit. We’re hiring a Call Center Representative to handle inbound and outbound calls while delivering excellent customer service.

What You’ll Do

Answer inbound calls and make outbound calls as needed
Assist customers with questions, account updates, or service issues
Accurately document call details in the system
Follow call scripts, policies, and quality standards
Resolve issues or escalate concerns when appropriate
Maintain a professional, friendly, and helpful tone on every call

What We’re Looking For

Previous call center or customer service experience preferred
Strong verbal communication and listening skills
Basic computer skills (data entry, navigating multiple screens)
Ability to stay organized and focused in a fast-paced environment
Reliable attendance and punctuality
Comfortable sitting for extended periods and working on a phone/computer throughout the day

What’s In It for You

$18.00/hour, paid weekly
Day shift schedule — no nights or weekends
Full-time, stable office work
Medical, dental, and vision insurance options
Retirement savings options
Free employee assistance program (EAP)
Access to free skills training and education resources

If you’re dependable, customer-focused, and ready for a steady daytime role, apply today and get your foot in the door with a professional call center team.

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