New Orleans, LA

   Seeking an experienced Maintenance Worker for a well established client located in Covington, La. Full Time/40 HR work week.Must be available to start work immediately. 

 Pay:  $15 - $16/hr.

Hours: Monday- Friday 7am-3:30pm

                                      General duties will include:

Clean facilities by sweeping,mopping. Perform maintenance and light repairs. Maintain equipment. General knowledge of electricity, plumbing, and carpentry. General proficiency with tools and diagnostic equipment. Painting. General knowledge of mechanical systems, and appliances. Identify and report the need for major repairs. Perform other work related tasks as assigned.

 

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Seeking an Legal Administrative Clerk for the Domestic Violence Protective Order Division!that will assist customers in filing for protective orders. 

Must be a permanent resident in St. Tammany Parish to be considered for the Legal Administrative Clerk position.

Pay:  $15 - $16/hr.

Hours:  8:30 am - 4:30 pm, Monday thru Friday (MUST be flexible)

Legal Administrative Clerk Responsibilities:

• Process and issue protective orders
• Assists victims of domestic violence in filing for a protective order
• Research records
• Attend Court and take minutes of court proceedings

Benefits:

• Weekly Pay
• Permanent Opportunity
• Free Online Skill Building Courses
• Medical, Dental, Vision & 401k

APPLY TODAY for our Legal Administrative Clerk jobs for IMMEDIATE CONSIDERATION!

Members of the Military and Veterans are encouraged to apply!

 

 

 

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                               Patient Services Representative

Seeking Professional Patient Service Representatives to join a dynamic Pharmaceutical Company to work in the call center. The individual must be able to deliver high quality results in support of our client's objectives and mission. 

Job Responsibilities/Duties:

• Achieves daily inbound and outbound call requirement based on team’s expectation
• Handles all calls in accordance with company standards – courteously and professionally
• Establishes rapport and builds trust while assisting patients
• Identifies patient’s needs quickly and accurately
• Build sustainable relationships with patients by taking the extra mile
• Meets dialogue requirements according to Quality Assurance guidelines
• Demonstrates regular and reliable attendance
• Other duties as assigned

 

Benefits:

• Weekly Pay!
• Medical, Dental, Vision & 401K
• Free Online Skill Building & Training
• Permanent Opportunity!

Apply today for immediate consideration for our Patient Services Rep position

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The customer service team lead supports a team of patient services representatives providing coaching and feedback to team members regularly to ensure a high customer focus in order to maximize the patient experience and drive targeted sales goals.  

• Sets the standard for handling all calls in accordance with company standards courteously and professionally.
• Monitors, organizes and coaches team members on a day-to-day basis in real time regarding quality of calls associated with call script adherence and call conversion.
• Responsible for assuming and resolving escalated sales calls by handling complaints, questions and queries as necessary.
• Assesses staffing levels and manages appropriate calling and system queues.
•  Participates in design of call monitoring formats and quality standards.
• Establishes rapport and builds trust while assisting patients, prescribers, and our outside sales team.
• Quickly and accurately identifies the patient’s needs and uses services and available resources to meet patient’s needs.
• Resolves patient concerns and troubleshoots as necessary.
• Meets dialogue requirements in accordance with quality guidelines.
• Assists employees in exceeding and meeting departmental objectives, performance standards, and policies.
• Motivates and inspires the team to surpass their potential.
• Facilitates communication among team members and helps maintain a cohesive work environment of center team members.
• Provides feedback as necessary to Patient Services Manager regarding CSR’s performance toward achieving sales target goals.
• Functions as a Subject Matter Expert (SME) for all CSR and PSR related duties.
• Performs the duties of a CSR as assigned by customer service manager.
• Achieves daily inbound and outbound call requirement based on the team’s expectation.
• Maintains a regular and reliable attendance record.
• Devise ways to optimize procedures and keep staff motivated
• Working with other leads and management team members to support representatives and maximize customer satisfaction.
• Answer questions from employees and provide guidance and feedback
• Assist in training and preparing employees to respond to customer questions, complaints, and troubleshoot problems with services or products.
• Anticipate escalation and take over calls when necessary
• Knowledge of HIPAA compliance 

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Medical Benefits Verification Specialist is responsible for working with insurance companies to obtain insurance verification data and pre-certification approval for admissions; maintains liaison with physicians and administrative staff. Coordinates all completed studies to make certain they are faxed to the referring physicians, interpreting physicians and the clinic.

 

• Verify patient medical insurance benefits through phone and online access of private insurance companies
• Determine insurance benefit compatibility with procedure/visits.
• Gather necessary information from clinicians for billing purposes.
• Complete data entry to document patients benefit coverage.
• Provide accurate, detailed insurance benefits to the requester and detail in the billing system.
• Maintain the professional image of the department and organization. Ensure optimal customer service with carriers, facilities, doctor offices, patients.
• All information must be kept in strict confidence and dealt with in professional manner.
• Stay current with new and emerging office technology.
• Other duties as assigned.

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Immediate Need for Civil Intake / Encoding Clerk.This position is responsible for assisting customers in person and/or by telephone to provide the amount of fees necessary to file civil pleadings and enters the codes associated with the filing into the accounting software program.

 

• Collections and accounting
• Data entry and encoding
• General ledger experience
• Cashier experience
• Balancing and reconciliation experience
• Customer Service experience

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Immediate Need for Civil Scanner. This position will be responsible for inputting all civil litigation documents into the computer by code and files civil documents and records. Must be a permanent resident of St. Tammany Parish.

 

• Indexes and scans all documents into the Visual Scanning Program by suit number, date, and charge code; consistently and accurately
• Checks scanning work of other scanner for errors or omissions and quality control before delivery to customer service
• Picks-up work from scanning baskets and puts pleadings in chronological order for scanning the following day
• Memorizes charge codes for numerous and varied pleadings
• Maintains all civil records in the Tab Fusion file tracking program and files civil records
• Maintains all civil records by filing of all civil documents into suit file records and files civil files in the civil record room
• Assists division teams with pulling civil records for research and for court preparation

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 Immediate Need for Family Court Legal Administrative Assistants in Covington, LA!

Must be a permanent resident of St. Tammany Parish in order to apply.

Pay:  $15.00 - $16.00/hr.

Hours:  8:30 am - 4:30 pm, Monday thru Friday

Family Court Legal Administrative Assistant Responsibilities:

• Enters data pertaining to court filings into computer program;
• Creates, pulls and maintain files in preparation of court dockets;
• Provides copies to customers and other governmental agencies;
• Responds to public and attorney telephone inquiries pertaining to cases;
• Review, process and set court hearing dates for incoming motions, subpoenas and other legal document

Benefits:

• Permanent Opportunity
• Weekly Pay
• Free Online Skill Building Training
• Medical, Dental, Vision & 401k

APPLY TODAY for IMMEDIATE CONSIDERATION for our Family Court Legal Administrative Assistant positions!

Members of the Military and Veterans are encouraged to apply!

 

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                               CIVIL CUSTOMER SERVICE CLERK  

     The Civil Customer Service and Filing Clerk is responsible for assisting customers in person and via telephone concerning civil litigation files, as well as assist in filing civil documents and records. In order to be considered for this position, You must be a  permanent resident of St. Tammany Parish. 

 

• Answers public inquiries concerning court records at civil customer counter and assists telephone customer inquiries; processes civil record research requests.
• Provides copies and certified copies to customers and governmental agencies.
• Assists division teams with executing certified copies, conformed copies, and scanning.
• Maintains up-to-date Curator list and send out quarterly lists to Court.
• Enters evidence, creates confidential folders and volumes, as well as prints labels for all.
• Processes documents relative to court work, preliminary defaults, and Sheriff returns.
• Get in rotation with Civil Scanning/Filing team; Maintains all civil records by filing of all civil documents into suit file records and files civil files in the civil record room.

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