New Orleans, LA

                                             INDEXING CLERK

You must be a resident of St. Tammany Parish. Temp- Perm position- $15 HR. Knowledge with Real estate is helpful.

• Indexing real estate documents into the mortgage, conveyance, miscellaneous and map indexes.
• Arranging documents by type, name, property description and date.
• Proofing other indexes for Mortgagor, Vendor, Miscellanies and maps.
• Printing daily, weekly, monthly and yearly reports.
• Providing printouts for the public of specific indexes when errors are discovered.
• Ensuring correct scanning of all documents.
• Proofing originals before sending.
• Mentoring new co-workers.
• Customer service via the telephone and at a customer counter.

                                           ACCOUNTING CLERK

                           * Must Reside in St. Tammany Parish *

Seeking an Accounting Clerk that will be responsible for accurate accounting and auditing procedures with regards to: Civil Jury, Registry of Court, Civil Advanced Deposit and Non-Support Accounts and Monthly Reports. This position is Full Time -- $16 HR (Temp- Permanent).

This position will also will be performing the following duties:

• Process returned mail to make additions/edit to payee file/attorney file
• Ensures the correct and accurate accounting classification of all expenditures
• Print monthly civil check register and cash balance report and check for accuracy
• Calculate amounts owed in civil jury trials and determines party responsible
• Analyze and authorize payment of all jury expenses
• Maintain and Reconcile civil jury advance account
• Collects daily non-support receipts and prepares bank deposits
• Prepares monthly billing statement to the State for Non-Support
• Reconciles payments from the State for Non-Support and enters payments
• Print monthly non-support check register and cash balance report and review
• Prepares deposits/withdrawals for Registry of Court and enters in computer
• Processes month-end interest check and other monthly reports in Registry of Court
• Process all manual checks (witness fees, garnishee fees, refunds, etc...)

In order to be considered for this position, You must be a permanent resident of St. Tammany Parish. 

• Reviews pleadings filed for presentation, reviews pleadings for compliance with the Local Uniform Court Rules, enters data pertaining to division cases into computer program.
• Maintenance of court records.Prepares records in court proceedings and docket.
• Attends and records proceedings in court and prepares court minutes accordingly.
• Maintenance of all exhibits filed in court.Processes division pleadings once signed by Judge (recording and notices of judgment).
• Reviews case records and issues assignments for court. Handles telephone inquiries pertaining to cases from counsel and suit parties. 

                                       Help Desk Technician 

                      Must be a resident of St. Tammany Parish 

The Help Desk Technician must be customer-orientated, professional, courteous, patient and forward thinking. The Help Desk Technician must have proven IT Help Desk experience. The Help Desk Technician must provide technical support on computer systems including hardware and software, online services, respond to queries, run diagnostics, isolate problems, determine and implement solutions.

Responsibilities:

• Serve as the first point of contact for customers seeking assistance
• Record all trouble tickets and their resolution in Help Desk System in a  timely manner
• Give timely updates to customers with status of unresolved issues and  when necessary, collect additional information to resolve issues
• Perform on-site and remote troubleshooting through diagnostic  techniques and pertinent questions, determine solutions and  implement
• Educate customers through the problem-solving process 
• Diagnose/resolve basic technical issues
• Write/Update Standard Operating Procedures (SOP)
• Protect confidential information
• Follow policies/procedures in place
  
• Help Desk On-Call rotation for nights, weekends and holidays 
• Other duties as assigned