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Administrative Assistant

Shreveport, LA

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Description

Shreveport Office is looking for Administrative Assistants!

Monday-Friday 7:30 AM- 4:30 PM

 

Responsibilities

  • Listen to customers’ concerns, issues and questions
  • Resolve customers’ concerns and answer customers’ questions to your best ability
  • Maintain a positive attitude and calmly respond to customers’ complaints
  • Open new customer accounts
  • Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
  • Recommend possible products to meet the customers’ needs
  • Refer issues and questions to managers if necessary
  • Prepare product and customer reports by gathering data collected during customer interactions
  • Provide assistance to the sales department

Skills and Qualifications

Some of the key skills for a customer service representative are:

  • Personable and attentive
  • Strong interpersonal skills
  • Strong verbal communicator
  • Familiar with the software used to connect with customers and gather their information
  • Knowledge of applicable products and markets
  • STRONG computer skills
Apply Now