Customer Service - Criminal Division

Covington, LA

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Seeking an Criminal Customer Service Clerk  that will be responsible for assisting customers in person and via telephone concerning felony, misdemeanor, traffic, non-support and paternity matters. 

 Must be an permanent resident of St. Tammany Parish 


  • Greets the public and reviews requests from customers to determine the type of problem or the direction needed
  • Answers incoming calls from the public and other governmental agencies
  • Accepts over the counter filings and scans these documents into the Clerk’s case management system
  • Complies with requests for copies of documents for customers and agencies while maintaining confidentiality
  • Responds to verbal and written inquiries from the public (and often inmates) pertaining to criminal cases
  • Processes incoming mail requests, including background checks, copies of court records and certified court documents.
  • Assists misdemeanor team with DWI tickets, revocations, and witness summons
  • Sorts and files paid traffic receipts



  • Weekly Pay through Westaff 
  • Permanent Opportunity
  • 15 Paid Holidays
  • 100% Paid Medical, Dental, Vision 
  • Deferred Compensation


Job Requirements

  • Two years of recent (within the last 6 months) clerical experience, including some file maintenance experience
  • Ability to willingly assist walk-in customers at the customer counter and telephone customers and provide excellent customer service
  • Typing/indexing skill of 45+ words per minute with no errors
  • Proficiency in word processing programs
  • Must be a permanent resident of St. Tammany Parish


Apply Now