Customer Service Rep

Manchester, NH

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Description

Job title: Customer Service Rep

Westaff is looking for Customer Service Reps in the Manchester, NH area!

Payrate: $20-22/hour
Shift: 7am-330pm OR 8-430pm
Work location: Manchester, NH

Customer Service Rep Job duties:

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders
What you need to succeed at GXO:
At a minimum, you’ll need:
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations

Benefits working for Westaff:
* Weekly Pay on Fridays
* FREE online skills building training
* Medical, Dental & Vision

Apply now for our Customer Service Rep job openings!

Apply Now