Call Center Agent

Bossier City, LA

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Description

WESTAFF IS LOOKING FOR CALL CENTER AGENTS FOR A COMPANY IN BOSSIER CITY, LA!

Hours: 2PM-11PM

Pay: $11.00 per hour

THIS IS ON SITE WORK

 

Responsibilities:

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Following call center “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions 

Requirements and skills

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree

 

MILITARY AND VETERANS ARE ENCOURAGED TO APPLY!

APPLY NOW FOR IMMEDIATE CONSIDERATION!

Apply Now