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Business Call Analyst

Helena, MT

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Description

Do you have amazing interpersonal skills? Are you a natural on the phone? Westaff is seeking multiple Business Call Analysts in Montana!

*Remote position - Must be located in Montana*

Schedule: (start out at East Coast Time) 9-5, then will go to MT time once settled in the job

*Next round of start dates are mid-May*

Term: Temporary at first, but will lead to a permanent position for the right fit! 

Pay: $15-$18/hr

Business Overview:

Our work is to call and speak with corporate executives around the country to learn more about their business plans for the future and whether they may be interested in relocating or expanding to our client’s area. The primary goal is to connect our client to the executive for a follow-up phone call.

Duties:

  • High volume outbound calls
  • Outreach to executives involves speaking with receptionists, administrative assistants, and digital answering systems in an attempt to reach corporate decision makers
  • Call Analysts make approximately 120 to 150 outbound calls each day to a selected and prepared list of businesses.
  • Effectively use a telephony system that assists with automatic calling, monitoring, and tracking
  • Duties will also eventually include emailing and messaging with businesses as well
  • Using the assigned database of contacts, each caller is expected to identify 6 companies, per month, that have a plan for growth or change.

Qualifications:

  • Personal computer and reliable internet are required for temporary workers. Once moved to a permanent position, all equipment will be provided (headset and necessary software will be provided right away)
  • Ability to work remotely from a quiet, secure setting
  • Outbound call experience is a plus
  • Consistent working history is a must
  • Excellent customer service/interpersonal skills
  • Ability to sound confident and speak well over the telephone

Benefits:

  • Career Opportunity!
  • Remote work
  • Opportunity to join an amazing growing company
  • Full benefits package and PTO offered once permanent position is acquired
  • Training and coaching included
  • Room for growth within company! 

 

Don't wait - Apply NOW to be considered for REMOTE Call Analyst positions in Helena! 

Military and Veterans encouraged to apply 

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