Important W-2 Information. Click here to read more.

close

Criminal Customer Service

Covington, LA

Apply Now

Description

Seeking an Criminal Customer Service Clerk  that will be responsible for assisting customers in person and via telephone concerning felony, misdemeanor, traffic, non-support and paternity matters. 

                           Must be an permanent resident of St. Tammany Parish 

 

  • Greets the public and reviews requests from customers to determine the type of problem or the direction needed
  • Answers incoming calls from the public and other governmental agencies
  • Accepts over the counter filings and scans these documents into the Clerk’s case management system
  • Complies with requests for copies of documents for customers and agencies while maintaining confidentiality
  • Responds to verbal and written inquiries from the public (and often inmates) pertaining to criminal cases
  • Processes incoming mail requests, including background checks, copies of court records and certified court documents.
  • Assists misdemeanor team with DWI tickets, revocations, and witness summons
  • Sorts and files paid traffic receipts

Benefits:

  • Weekly Pay
  • Permanent Opportunity
  • Free Online Skill Building Courses
  • Medical, Dental, Vision 
  • Deferred Compensation

 #westaffjobs

Job Requirements

  • Two years of clerical experience, including some file maintenance experience
  • Ability to willingly assist walk-in customers at the customer counter and telephone customers and provide excellent customer service
  • Typing/indexing skill of 45 words per minute with no errors
  • Proficiency in word processing programs
  • Must be a permanent resident of St. Tammany Parish
Apply Now