Do you have experience in customer service or working in a call center? Westaff is currently accepting applications for a Customer Service Representative in Meriden, CT.
Pay rate: $16/hr
Shift: Monday- Friday 8:30am- 5:00pm
The ideal candidate will have:
- 2-3 years of previous Customer service experience.
- Proficiency in Microsoft programs.
- Bilingual is a plus but not needed.
- Inbound call center experience.
Job description: Maintain solid customer relationships by handling questions and concerns with speed and professionalism in a fast-paced incoming call center.
- Troubleshoot problems by understanding, researching, and resolving customer technical issues.
- Investigate and resolve customer complaints by collecting and analyzing documentation and prior history files.
- Sales, as it relates to offering, quoting and closing.
- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
- Maintain an accurate history on customer accounts.
Apply today and take advantage of Westaff's weekly pay, health benefits, and Free online classes.