Loan Servicer

New Britain, CT

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Westaff has an IMMEDIATE OPENINGS for a 
Full Time, temporary Loan Servicer  
This position is located in New Britain, 
Put your banking, customer service, and office support skills to work asap.
Pay rate is:  $18/hr + depending on experience

The Loan Servicer will ensures loan quality by reviewing conventional loan documentation for accuracy by performing the following tasks:

  • Process Loan Review documentation on closed loan files to ensure accuracy of documentation: Closing Disclosures, closing, compliance and legal documents.
  • Prepare follow-up documentation, when required, to appropriate parties, attorneys and customers.
  • Review and update follow-up documentation as it is received.
  • Prepare, as required, custodial files for loan sales.
  • Report problems that may impact conventional loan quality to manager.
  • Maintain accurate records of outstanding documentation.
  • Ensure all post-closing documentation is uploaded in appropriate files.
  • Complete appropriate Review Checklist in accordance with procedure to ensure the complete required document set has been imaged, is accurate and completed.
  • Follow up on outstanding documentation to ensure completion of loan exception by contacting attorneys, branch personnel, investors or borrowers as needed.
  • Prepare, as required, any additional follow-up documentation required by investor for the purchase of loans.
  • Report problems that may impact loan quality to manager.
  • Maintain accurate records of outstanding documentation.
  • Process Loan Deliveries to government agencies

A qualified Loan Servicer should have the following skills and experience in order to succeed in this position:

  • Experience in Banking preferred, Customer Service, Office Support, working with any types of Loans
  • MS Office - working knowledge
  • Detail oriented and precise.
  • Operationally focused.
  • Ability to work at a faster than average pace in a changing environment.
  • Ability to use standard office equipment such as phone, fax, copier and computer.
  • High School / GED required. Less than 2 years of general work experience (ie, office work, working with customers, work study jobs, etc.).
  • Open to Temp position. 


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