Operations Supervisor

ST ALBANS, VT

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Description

Looking For Operations Supervisors for Well Known Financial Institution

Location: South Burlington

Pay: $23.80/hr.

Shifts: Mon., Tue., Fri., Sat. 7AM - 5:30PM

            Sun., Mon., Thurs., Fri. 7PM-5:30AM

Operations Supervisor will be responsible for:

  • Overseeing daily workflow of specific workgroups and/or segments of the workflow process 
  • Managing a team of full and part-time front line employees
  • Handling complex customer relationships while utilizing service improvement tools and methodologies
  •  "Direct ownership" of remittance processing performance including allocating work in process to maximize high productivity and excellent quality
  • Responsible for shift operations, informing shift manager of process delays, breakdowns, and resolving problems or obstacles to production and/or quality
  • Providing guidance and development of the Team Leaders and Operations team members
  • Ensuring that all customer and bank guidelines, policies, and procedures are followed as they relate to operations, internal audit and security, and general management practices

Requirements:

  • Minimum 2 years supervisory/leadership experience
  • Ability to lead, direct, and be visible to staff and direct reports
  • Ability to coordinate and organize work while meeting and handling multiple deadline driven processes.  
  • Demonstrated ability to multi-task and balance numerous activities simultaneously
  • Functional experience with MS Office, including Word, Excel, Access, and PowerPoint

Apply for immediate consideration 

 

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