Job Title: Order Fulfillment Lead in West Palm
Pay$ 15.00/hr-$17.00 /hr
Schedule: Monday to Friday 7:30AM to 5:00PM //Saturday 8:30AM to 1:00PM
•Coordinates and plans the daily operation of the order fulfillment department to ensure accurate and timely delivery of all pick up and will call orders.
•Distributes and monitors workload, motivates team to ensure orders are picked and hand delivered in accordance with daily fulfillment guidelines.
•Monitors all hand delivery activities to ensure accuracy, packaging, branding, and condition of parcels.
•Accurately records and manifests customer transactions utilizing the SAP system.
•Oversees the order fulfillment team including attendance, scheduling, and safety.
•Assists in performing inventory cycle counts and manages physical inventory weekly.
•Performs additional related duties as needed
•Two plus years of related experience required; industry experience preferred.
•Two plus years of customer service and/or order processing experience preferred.
•Able to lift 50 lbs. and routinely stand, walk in a warehouse environment.
•OSHA Certified Forklift operator with one or more years of experience preferred.
•Customer-centric, problem solver with the ability to communicate effectively.
•Excellent organizational skills with a keen ability for detail.
•Advanced computer skills required: MS Office Suite, Google, SAP, Ship Station, or other related platforms preferred