Operations Supervisor

South Burlington, VT

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Westaff is looking for a Operations Supervisor for a nationally known financial institution's data entry floor. 

Pay: 23.80/hr

Shift: Sun, Mon, Thurs, Fri 7:30pm - 6am

Duration 2 - 6 months

Operations Supervisor will be responsible for:

  • Overseeing daily workflow of specific workgroups and/or segments of the workflow process 
  • Managing a team of full and part-time front line employees
  • Handling complex customer relationships while utilizing service improvement tools and methodologies
  •  "Direct ownership" of remittance processing performance including allocating work in process to maximize high productivity and excellent quality
  • Responsible for shift operations, informing shift manager of process delays, breakdowns, and resolving problems or obstacles to production and/or quality
  • Providing guidance and development of the Team Leaders and Operations team members
  • Ensuring that all customer and bank guidelines, policies, and procedures are followed as they relate to operations, internal audit and security, and general management practices

Apply today!!

Members of the Military and Veterans Encouraged to apply!


Job Requirements

  • Bachelor's degree in a business discipline or relevant work experience is preferred.
  • Minimum 2 years supervisory/leadership experience, preferably in a Remittance processing environment
  • Ability to lead, direct, and be visible to staff and direct reports
  • Ability to coordinate and organize work while meeting and handling multiple deadline driven processes.  
  • Demonstrated ability to multi-task and balance numerous activities simultaneously
  • Functional experience with MS Office, including Word, Excel, Access, and PowerPoint
  • Good decision making skills as well as exceptional written and verbal communication skills
  • Effectively interact with all diverse groups within the organization
  • Display core leadership abilities:  strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills are essential
  • Ability to stand, sit still, and walk for long periods of time
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