Ecommerce/Customer Service Rep

Fort Lauderdale, FL

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Description

Westaff is seeking to place a skilled Ecommerce/Customer Service Rep for a manufacturer/distributor of high quality aftermarket parts for metric bikes located in Tamarac area for immediate hire!!

Shift: 8am -5pm Mon-Fri

Pay $ 15-17 (DOE) 

Ecommerce/Customer Service:

  • Responding to customer support inquiries  via phone, chat and or  email
  • Manage, process, and track customer orders to ensure accuracy, and timely arrival of online orders (customer account management)
  • Resolve product or order issues by clarifying the customer’s problem; determining the cause of the problem; selecting and explaining the best solution; expediting correction or adjustment; following up to
  • Responsible for all customer returns, issuing RA numbers, following up regarding return process
  • Proactively manage and maintain high customer satisfaction & logistics metric scores for our online store and Marketplace Channels (Amazon, eBay, Newegg, etc).
  • Bilingual (Eng/Span) pref
  • Good communicating skills, data entry and inside sales

Benefits:

  • Weekly Payroll
  • Free online skill building courses
  • Health care coverage optional
  • Permanent placement for the right candidate 

Apply now for our Ecommerce/Customer Service position !!

Members of the Military and Veterans are encouraged to apply!!

Apply Now