Jr. Program Agent

Fitchburg, MA

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50Westaff is Looking for Jr. Program Agents on 1st shift in Fitchburg, MA for IMMEDIATE HIRE!

Pay: $14.50/hr

Hours: 8am – 5pm | Monday – Friday

  • Processes Prescription Transportation, (PT1’s) and Transportation Requests, (TR’s) authorized by Mass Health and/or HST
  • Analyzes routes for cost effectiveness, making the necessary changes required to accommodate PT1’s and TR’s
  • Collaborates daily with contracted Vendors, Programs, Human Services Transportation, (HST), and others
  • Surveys Members and Programs on Vendor performance
  • Verifies that Vendors follow up on all outstanding requests
  • Investigates client needs by working directly with the Programs and HST to discuss and verify specific client requirements
  • Creates new routes and/or single trips as required
  • Maintains spreadsheets of daily downloaded PT1’s and records all new and terminated clients
  • Calculates number of TR’s per month, per region for analysis and key performance indicators, (KPI’s)
  • Reviews HST attendance reports for possible errors/deletions.  Confirms the need of monitors, attendance within programs and examines single trips to consider adding to established routes


  • Weekly Pay
  • Free Online Courses
  • Permanent Opportunity
  • Medical, Dental, Vision and Retirement Savings Plan

APPLY NOW for IMMEDIATE CONSIDERATION for our Jr. Program Agent job!

 Members of the Military and Veterans are encouraged to apply

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