Scheduling and Delivery Coordinator

Wallingford, CT

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Join our growing dispatch team as a Full Time Delivery Coordinator! Utilize your excellent customer service skills to ensure a smooth delivery process for clients!

Multiple openings! Competitive pay, $19/hour, and weekends off!

Our Dispatch Coordinators use their customer service skills to:

  • Handle communications regarding deliveries with our customers regarding First Contact, Shipment Status, Balance Due communication and collections.
  • Make business decisions which impact the financials and service of our customers.
  • Handle sensitive consumer information: credit card information, home address, cell phone numbers.
  • Communicate Balance Due information to Delivery Coordinators and Collect payment for open balances via credit/debit card transactions.
  • Back-up support to answer delivery department phone, maintaining dept. policy of 24 hour business day max callback.
  • Complete final transactions for delivered orders.

Our ideal Delivery Coordinator (dispatcher) will have:

  • High School diploma. Associates Degree is a plus
  • 5+ year’s of customer service or logistics experience in a combination of manufacturing, distribution, and customer service.
  • Excellent communication skills including verbal, written, listening and probing skills.
  • Strong computer skills, using MS Office, Google Maps, Zoom meetings, etc.

 Why Westaff? We offer medical and dental benefits, as well as college accredited on-line classes so you can improve your skills! 

Apply Today for Immediate Consideration!


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