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Customer Support Service Rep

Covington, LA

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Description

Customer Support Service Representative

                                                 Pay $12HR 

                                            Mon- Fri 8a-4:30

                                     Located in Covington, LA

Seeking Customer Support Service Reps that will be responsible for providing friendly customer service to all customers by developing a deep understanding of  products and services. This position is phone based.

  • Receive in-bound calls.
  • Provide effective, professional, and unparalleled support to our customers via chat, e-mail and/or phone communication
  • Respond to customer inquiries, track user feedback, and proactively monitor customers’ 
  • Drive a positive and successful customer experience by assisting those with varied technical skill sets.
  • Liaise with other internal teams to ensure high quality and timely expedition of customer requests
  • Other duties as assigned.

Benefits:

  • Weekly Pay
  • Permanent Opportunity
  • Free Online Skill Building Courses
  • Medical, Dental, Vision & 401k

 

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Job Requirements

  • 2+ years proven customer service experience
  • This position is phone based
  • Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
  • Excellent phone etiquette 
  • Knowledge of Microsoft Office 
  • Excellent typing skills—45+WPM
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