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Inbound Call Center Rep/Sales

LAFAYETTE, LA

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Description

Westaff is hiring Inbound Call Center Rep/Sales Rep for a company located in Lafayette, La.

Est. Start Date of April 1st

Training will be Monday through Friday 9am to 4pm (paid and 32-hour week)

Set schedule after training is completed is Monday through Friday 12:30pm to 7pm (40-hour work week)

Pay: $14.00/hour !weekly!

Responsibilities

  • Support and provide superior service via phone, email, web, chat, and faxes.
  • Obtain customer information and update.
  • Offer suggestions and solutions for out of stock items as well as cross sell and upsell.
  • May provide technical assistance to the customers, or route the call to the appropriate dept.
  • Verify customer account, nature of account, buyer, location, method of shipment and product ordered.
  • Provide solutions and have the capability to problem solve on demand.

Qualifications

  • Computer proficient and basic math skills.
  • Must be able to follow instruction both verbal and written
  • Must be able to maintain composure and handle high stress situations
  • Phone and email etiquette
  • High school diploma or equivalent required 
  • Previous sales experience is preferred but not required
  • Bilingual HUGE plus!

Have experience working in a call center environment as well as sales experience? Apply now for immediate consideration!

Members of the Military and Veterans encouraged to apply!

Apply Now