Important W-2 Information. Click here to read more.

close

Customer Service Rep

Fort Lauderdale, FL

Apply Now

Description

One of Florida's leading custom-made shade fabricators is seeking skilled Order Processors with Customer Service skills for their facility in Fort Lauderdale.

Shift: Monday to Friday 8:00am to 4:30pm
Pay: $15.00 per hour

Responsibilities:

  • Manage large amounts of incoming calls/fast paced environment.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.

Requirements:

  • Detail oriented.
  • Quality Focus.
  • Manufacturing experience.
  • Bilingual English & Spanish a plus.
Apply Now