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Clerk III

Miami, FL

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Description

Local Government is hiring a Clerk III to assist one of their Public Housing and Community Development (PHCD).

Pay Rate: $13/hour

Schedule: M-F 8AM - 5PM

Responsibilities:

-Greet applicants and the public at the front desk of Public Housing and Community Development (PHCD).

- Control the Applicant Leasing Center to answer general questions regarding the housing assistance application process, the wait list and status of wait list for applicants.

- Direct scheduled applicants to the correct next steps/area.

- Guide applicants responding to a housing offer to appropriate personnel.

- Cover incoming phone calls and Phone Operator while on break (3 times per day - most calls are in Creole).

Requirements:

- Bilingual (Fluent in both English and Creole or/and English and Spanish).

- Minimum of 3 years in an office environment.

- Knowledge of Microsoft Office.

- Good communications skills.

- Capable of working with the public.

- Possess basic computer skills (This role will access PHCD’s database to locate an applicant’s position on the waiting list).

- Capable of corresponding with staff by email.

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