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Call Monitor Rep

Hialeah, FL

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Manufacturer of Direct Mail Advertisements in Miami Lakes is seeking a Call Monitor. This position is responsible for confirming the packages and pallets of advertisements arrived to postal offices nationwide. There is a quota given weekly of packages in need of confirmation.

The position requires fluency in English, upbeat personality and ability to work unsupervised.

Schedule: Monday – Thursday from 7:30AM-5:00PM & some Friday's from 8:00AM-12:00PM
Pay: $12/HOUR


  • Make outbound phone calls to different post offices to confirm receipt of shipments
  • Work station is in a cubicle using an internet phone and head set; seated during the entire shift
  • Business casual attire
  • Document shipments arrival and name of the post office rep confirming arrival with tracking number
  • Outbound calls via computer dialer


  • Must be able to communicate in English fluently.
  • Capable of working alone, supervised by a remote supervisor.
  • Mature, and independent workers needed for this role.
  • Outbound or inbound dialing experience - appointment setting or call center for example.
  • Experience performing repeat functions.
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