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Customer Service Representative

Littleton, NH

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Description

Customer Service Representative 

Are you or someone you know interested in a home-based position with flexible hours and minimal travel requirements? Westaff is hiring for a Customer Service Representative in Littleton, NH! Apply today! 

Shift: M-F | 10:30am-7:00pm mandatory training hours, with flexible hours upon training completion.

Pay Rate: $14.50/hour

Job Description:

The Customer Service Representative will be responsible for the following:

  • Responding to an resolving inbound calls and issues in a skillful and prompt manner
  • Updating customer profile, comments and maintenance screens with additional information
  • Performing proactive selling by offering phone feature and companion items, and closing sales appropriately
  • Resolving customer situations in first contact or forwarding to Team Leader if unresolvable
  • Maintaining knowledge of all products offered and current marketing efforts
  • Providing feedback to ensure customer comments are being heard
  • Utilizing sales skills to actively retain customers.
  • Participating in Special Project and additional tasks
  • Assisting other departments when requested

FOR IMMEDIATE CONSIDERATION FOR THE CUSTOMER SERVICE REPRESENTATIVE, APPLY NOW!!

Job Requirements

  • Must be able to travel to Littleton, NH to pick up and drop off workload each day
  • Proficiency in multi-tasking
  • Two years college or equivalent and 2 years Customer Service or Sales experience
  • Strong listening skills
  • Proficiency in typing, writing and computer operating
  • Ability to lift 35 lbs
  • Excellent telephone etiquette and interpersonal skills, including problem solving
Apply Now