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Customer Service Rep

NEW BRITAIN, CT

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Description

Westaff has an opening for a Customer Service Representative, preferably with Epicor experience (or any other ERP system) 

We are looking for a professional team player to work for a well-established manufacturing company in New Britain!

Excellent Temp to Perm opportunity, 40 hours per week, 8am to 5pm

Pay rate:  $17-$20/hour, depending on experience

 Job duties of the Customer Service Rep:

  • Answer phones and perform basic office and clerical functions as needed
  • Assist customers with their questions and needs
  • Order Entry
  • Use of MS Office and ERP system
  • Assist with preparation of shipping documents and scheduling
  • Promote the company and their products with professionalism
  • Provide product information and pricing as requested

Job Requirements

Job Requirements for the Customer Service Rep:

  • Excellent Customer Service skills, minimum of 3-5 years of experience
  • Customer Service experience in Manufacturing is a plus
  • Knowledge of ERP system (Epicor) is a plus
  • Proficiency in MS Office
  • Must present yourself professionally, have a strong work ethic, and be a proven team player!
  • Being detail oriented and having the ability to multi-task is required.

 

 

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