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Call Center Tracer

Shreveport, LA

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Call Center Specialist $14.00/Hour

Westaff is seeking call center specialists to work remotely from home across Louisiana.



• Call contacts of COVID-19 diagnosed patients.

• Collect and record information on symptoms into the database.

• Must follow a script

• Will be required to use your own telephone and computer.

• Maintain daily contact with supervisor.




Job Requirements


• Ability to exhibit a professional, positive attitude and work ethic

• Ability to show empathy

• Associate degree or 2 years college, or equivalent required

• Medical Terminology/Background a plus

• Excellent organizational and communication skills

• Ability to speak, read, and write English

• Second or multiple languages a plus

• Ability to handle confidential information

• Proficiency with computers

•Technology requirements: PC with Windows 10, or Mac with Apple OS X 10.13; and personal mobile device

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